Cannot connect to management server

[j.guo]

Dear All:

I had meet this problem for three times ,and It comes again , I can ping

the Management port with a low delay , but can not login through the https

and can login from SSH, but without any cli , I can't typing . and always

"Oct 30 12:21:13 Error: pan_read_full(comm_utils.c:97): srvr: fatal recv error. sock=3 err=Connection reset by peer (131)"

after reboot , the problem will solve , but I don't want to reboot

Why will cause this problem ? and how to avoid  ?

Please advise

[j.guo]

working @ PA2050 version 4.1.7

[mikand]

Could it have to do with this case which was resolved in 4.1.8?

"

43575 – After upgrading to PAN-OS 4.1.7, the management interfaces (web interface and CLI) sometimes stopped responding due to a conflict between the authentication and logging processes.

"

[gswcowboy · Accepted solution]

Fix is deployed in 4.1.7-h2. If you wish to read up on 4.1.8 release notes and feel you need the fixes deployed in that iteration, please upgrade to 4.1.8. If you're running active/passive, there is a hotfix (4.1.8-h1) to fix the config sync issue.

[RamBista1]

2017-03-13 23:59:18.749 -0400 Error:  pan_read_full(comm_utils.c:110): srvr: fatal recv error. sock=3 err=Connection reset by peer (131)

Cannot connect to management server

I get this error on PAN-OS 8.0 too. Any suggestions? Upgrade again? 

[TranceforLife]

Did you get this error suddenly or after the restart of the management server? Are you able to access the web interface or SSH to the box?

[nandothompson]

I got this error message as well after upgrading.  Currently at 8.0.1

[Dnyanesh]

Dear all,

         I am runninng PAN-OS 8.1.2 on PA-820 firewall, I am unable to login via GUI also I could login via Putty but its not going forword after login.  

[asherkhan]

Dear Members.

Same issue happened to me with PA-2050 can't access web gui ,Management interface configured ,http htps enable as well but unable to ping and unable to access web interface 

[relkabetz01]

Hi, 

I had the same error after restarting management server on PA-820 and I am running version 8.1.6

[Thamsanqa]

Hi Everyone,

I have the same issue. Was anyone able to identify the root cause and how to solve it?

[Netzer]

Same problem here on Panorama 10.

A restart doesn't help. SSH is not reacting after typing user + password, if I press 2 times ctrl+c then there comes up a prompt and the message "Cannot connect to management server".

My auto backup stopped a week ago, so I think the problem started there.

Is there any way to get a fresh backup via maintenance mode?

[AntonioCazarez]

I'm experiencing the same issue on Panorama 10.1.8-h7. It's the same deal as Netzer. Last time, I had to wait ~7 hours for the management server to respond.