Deactivate the Licenses

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Hi Guys,

A quick question?

If l am going to deactivate a licenses on the box does it mean that the time will stop on them. So when l will re-activate them later in a couple of months licenses will become active from the deactivation time/period? Can l activate auth codes to the same device/boxes?

Also, when the licenses actually becoming active/valid for the new PALO install?

Thank you all,

[kiwi · Accepted solution]

Hi,

You can delete the license from your device but the clock will keep on counting.

Information on grace periods can be found here and also has examples :

https://www.paloaltonetworks.com/services/support/support-policies/grace-period

The support license for example has a 30-day grace period :

For example, if a hardware platform is shipped on January 1, 2011 then the start date for support will actually be January 31, 2011 (30 days after initial ship date) or earlier if the hardware device was activated before January 31, 2011.

Hope it helps.

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Cheers Kiwi