Error comparing with candidate config

[BigPalo]

Hi,

We have an issue in our PA cluster. When we try to compare the candidate config in DEVICE->AUDIT CONFIG  we get this error:"
failed to get content for 'base--candidate'"

Version is 10.2.9-h1

[kiwi]

Hi @BigPalo ,

You might be running into issue PAN-252423 where config audit is failing with the exact same error message.

I'd recommend reaching out to support to confirm if you're hitting this exact same bug and to get an appropriate upgrade path for the fix version.

Kind regards,

-Kim.