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04-11-2022 01:21 PM
After upgrade from a PA850 from 10.1.5 to 10.1.5-h1 in the end of last week we no longer can commit new configs 😞
It gives the following error when we try to commit.
We've reverted to running config, tried again, still the same error. We've tried to restart the management-server with the following command
debug software restart process management-server
Without any luck, tried rebooting the whole unit, still the same result. Anyone else that has similar problem with 10.1.5-h1 OS?
The unit is standalone, so no Panorama involved, as there is a couple of references to the errormessage coupled with panorama.
Saw some mention in that this is bug PAN-171869 that is supposed to be fixed in 10.1.5 but perhaps was reintroduced with -h1?
/Kaj
04-18-2022 12:38 AM
I can confirm that the procedure described by @HaleyDignan also works in a non Panorama setting, i'e directly on the PanOS firewall
04-19-2022 01:32 AM
The solution works!!
I upgraded from 10.0.8 -> 10.0.10 and ran into this issue.
Followed your steps and I would add a step 5 in is to push to device on panorama or on the device push policy 🙂
You can also view the diff after the fix. in the running config there's a hip-profile, candidate config doesn't.
04-19-2022 04:30 AM
This was the solution TAC provided us and worked, the explanation was:
Starting with PAN-OS 10.0 we added, "destination-hip" (for quarantine feature) and corresponding "source-hip" nodes which replaced the "hip-profiles" node from 9.x and earlier releases. However, hip profiles should not be used from 10.0 and onwards. Scripts should be using source-hip instead.
This is expected behavior, as no migration scripts exist for the same version migration.
The workaround is to run 'load config from running-config.xml' and commit force.
>configure
#load config from running-config.xml
Config loaded from running-config.xml
# commit force
04-30-2022 04:51 AM
It worked for me....😃
Thank you!! I have had multiple cases open with support. Uploaded tech files multiple times. They could verify the issue but no fix. If I could only get those hours of my life back.
05-25-2022 11:00 PM
It's works
Many thanks for you support
05-29-2022 04:17 AM
I was just about to open a case about this exact issue.... thank you for saving me the grief!
PAN: Please update PANOS logic to handle this particular config upgrade automatically and gracefully.
06-28-2022 03:57 PM
ran this verbatim as shown above... no change 😞
paul.dinapoli@panorama.****> configure
Entering configuration mode
[edit]
# load config from running-config.xml
Config loaded from running-config.xml
# commit force
Commit job 179142 is in progress. Use Ctrl+C to return to command prompt
.15%31%85%99%.....
try to run my ansible playbook:
{"changed": false, "msg": "Failed create: *** rule_name *** -> hip-profiles unexpected here"}
07-15-2022 06:59 AM
Hello @HaleyDignan
I ran into the same issue and your workaround worked.
I didn´t upgrade the firewalls yet and I was wondering 2 things:
1. Is this gonna happen also after upgrading firewalls and I´ll have to reload the configuration
2. we have authentication policies configured with HIP profiles=any. Will this change about the hip profiles impact the working authentication policies?
thank you in advance!!
07-15-2022 09:18 AM
1. Is this gonna happen also after upgrading firewalls and I´ll have to reload the configuration - Yes you will need to run the same commands on the firewall after upgrading.
2. we have authentication policies configured with HIP profiles=any. Will this change about the hip profiles impact the working authentication policies? I am not sure.
03-23-2023 11:08 AM
@paul.dinapoli Did you ever find a solution? The "fix" didn't work for me either.
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