07-18-2013 08:48 PM
I got two devices 3020 and is running with HA Active/Passive.
First, I have download and install "Application version 384-1877 (07/18/13) and Threat version 384-1877 (07/18/13)" on the Active device and I select Syns ... to peer.
After that, I issue "request restart system" on the passive device.
Next, when the passive device reboot sussesfully, the HA feature is fail and HA is not enable on the passive device.
When I set disable HA Feature on the passive device and re-enable it, but it issue an error
"Error: Threat database handler failed (Module: device) and commit fail "
Please view figure : threat-database error.png.
Please help me fix this problems
04-21-2022 10:46 PM
It seems we are running into a similar one, it isn't the threat update but the policies. Could you let me know how did you arrive at the policy /object that was causing the error?
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