Factory reset

[Ladynet]

If I perform a factory reset on PA500 OS 8.1, eill I loose the licensing?

[kiwi]

Hi @Ladynet ,

The LIVEcommunity Feedback area is used for LIVEcommunity questions only.

In order to get better traction for this I've moved your question to the general discussions area.

PAN-OS 8.1 will be supported on, PA-500 Series until the hardware end-of-life date (October 31, 2023).  I'm guessing the same applies to your licenses (if they don't expire before that of course) ... please check with TAC first for a confirmation.

Cheers,

-Kiwi.

[OtakarKlier · Accepted solution]

Hello,

The license info will be wiped from the device after the reset. However once its back online, have it reach out to the internet and grab licensing.

You can use the following day 0 config.

https://live.paloaltonetworks.com/t5/general-articles/secure-day-one-configuration-not-for-the-faint...

Regards,

[Ladynet]

Thanks! 

[Ladynet]

Thank you!👍🏻

[Calithera]

We need license to do the update? 

[reaper]

---

@Calithera wrote:

We need license to do the update? 

---

you actually don't need a license to do an upgrade, but a non-licensed device will not be able to download software versions from the update server, so you will need to do that part manually

[KateWinslet5]

Performing a factory reset on a PA-500 with OS 8.1 will erase the license information. However, the device can re-download the licensing details from the internet once it is back online, using the appropriate day one configuration settings.

[robertscott56]

Performing a factory reset on a PA-500 with OS 8.1 is straightforward but remember that it will erase the license information. The good news is that once the device is back online, it can re-download the licensing details using the correct day one configuration settings. Just ensure you have the necessary credentials handy to set it up again seamlessly.

Best Regards: omegle com talk