07-04-2011 02:05 AM
I am using PANOS 4.0.3, and have created a file blocking profile object with action = continue , this should then prompt the user while downloading and on clicking continue, the user should be able to go to download the exe, etc...
The issue i am having is that on clicking continue, the browser tries to display the file i am downloading, rather than taking me to the download page, or popup... please advice.. i ahve also attached the file bloacking continue page...
07-05-2011 02:01 PM
Thanks for the feedback, everyone. As mentioned, there is currently a bug open for this issue and we will provide an update once there is more information to report.
Thanks for your patience,
07-04-2011 12:07 PM
To confirm, the 'Continue' option is present & functional, but the browser is not downloading the file (no pop-up, etc...), with the browser directly opening the file instead, correct?
If so, the profile/FW will not open the file in behalf of the requestor. It will strictly allow you to continue, block or permit based on the profile created. The browser itself will either download or open the file within the browser based on configured settings. Have you performed similar testing on other machines/browsers, etc...?
I've attached the following screenshots dl-01.JPG & dl-02.JPG using Chrome v12.0.742.112.(which does not open the file & saves locally)
I've also attached browser_settings.JPG (in Firefox) which I've configured to auto-open Compressed Files within the browser.
Let us know if we are on the right track of if you are experiencing a separate issue.
07-05-2011 01:53 AM
Thank you for your response.
I have now tried this with firefox and works a treat, my only problem is, when i use internet explorer, it opens the exe file in the browser. i have attached a screen shot of what the internet explorer does when i click continue to download putty.exe...
Has any testing been done with Internet explorer, or is there some sort of setting in the internet explorer that i need to do for allowing the continue page...
our company uses Internet Explorer as a standard browser, hence i dont have a choice but to make it work like it does on firefox...
07-05-2011 06:57 AM
Can you try with IE8 and check if you see the same issue? Please let us know.
07-05-2011 07:10 AM
I am using IE8 😞
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!