GlobalProtect Automatic Update screenshot?

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GlobalProtect Automatic Update screenshot?

L4 Transporter

I've looked and cannot find a screenshot of what is presented when the Global Protect portal presents a new updated GP to be downloaded.  Would anyone have a screenshot?  I can find none in the documentation.

 

In other words, if GP Portal is set to update with prompt what shows up? I'd like to provide some documentation to our users and I can't test this because once I enable a new GP version the users will get prompted.

1 accepted solution

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Community Team Member

Hi @TonyDeHart ,

 

You mean something like this:

 

Source: How to Upgrade - GlobalProtect Agent Upgrade Process 

 
 

gpupdate.png

 

Hope this helps,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

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5 REPLIES 5

Community Team Member

Hi @TonyDeHart ,

 

You mean something like this:

 

Source: How to Upgrade - GlobalProtect Agent Upgrade Process 

 
 

gpupdate.png

 

Hope this helps,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

L4 Transporter

Why I could not find that I do not know but thank you that is a big help!

L4 Transporter

Does using "transparent" as the upgrade mechanism cut off the VPN and then do the upgrade and force it to login again?  I'm trying to figure out how that does it transparently unless it queues up the install until the next time it logs in or runs GP.

It updates it when they connect and it will bump the VPN momentarily during the install. Very quick process.  The users get a pop up notification stating GP is updating.

 

You can set it to upgrade when connected on the internal network only if that is a concern.

L4 Transporter

Thank you. Appreciate the help!

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