HIP object is correctly setup.
Using ver: 8.1.10
Hi @FarzanaMustafa ,
That is indeed very strange.
Maybe the GP agent didn't detect the host information properly or the GP agent didn't pass on the report to the gateway...
Here is explained how HIP mechanism works in GlobalProtect:
Anytime you see the HIP Match issues I would recommend following this document and gather the information explained in the article. It will help with the investigation of the issue and will get the information necessary to engage support.
Hope it helps,
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