We have GP 5.2.5 on PAN OS 9.1.7
Connection method is pre logon then on demand.
on GP Gui logs i see error Error authentication check failed for ( eventid eq gateway-hip-check )
Even though we do not have hip check enabled on the GP.
Is this error by design?
how can i get rid of this error from gui logs?
any config i need to modify?
Even if you don't have HIP enabled, gp client always send "hipreportcheck.esp" to gateway every 3600s to check if gateway require HIP and if yes then hip report heads to the gateway. If HIP check not in use then HIP not require from client.
Since "hipreportcheck.esp" is a POST request to server which use a auth-cookie use for HTTP connection to the gateway and may be that auth-cookie is rejected by gateway with error.
For further investigating it you can put PANGPS logs in dump mode and look for hipreportcheck.esp response in PANGPS.log
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!