GP is unable to Sign In IPhone when Connect on Demand Option is Enabled.

[SahulH]

Hi Team,

I have an issue that, When the Global Protect App is installed on an IPhone / IPad. We are unable to Sign-In / Connect to VPN if the "Connect to On Demand" option is in Enable state.

If we disable that option and then tried to Sign In / Connect the VPN we are able to connect.

Just want to know the reason behind this why it is connecting post disabling that option (i.e. Connect to On Demand)

Snap For you Reference:

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So once we disable the highlighted option then only we are able to connect the GP VPN from IPhone / IPad

Global Protect Connection Method: Pre-Logon

Global Protect App Version : 5.2.3-3

Please review the information and provide us with your valuable inputs for the same. Thanks in advance !!

Best Regards,

Sahul Hameed

[SahulH]

Hi Team,

Can anyone give some insight on this below mentioned scenario. It will be helpful for me to understand the behavior of this. 

Best Regards,

Sahul Hameed