01-25-2024 02:55 PM
I setup active-passive PA-5410 firewalls (brand new) and I can't get the HA ports to communicate. The secondary has activity lights when I plug into a switch, but the other one is completely death. Is it possible that I received a new PA-5410 with a bad HA port from Palo Alto, or how can I check its status (via browser or CLI)? I configured the settings in the HA General/Link and Path monitoring page, but still no connectivity. For the time being, I was forced to setup Eth1/3 and 1/4 as my HA ports and that works just fine. Thanks!
01-29-2024 03:06 AM
Hi @jjgonza08 ,
I'd recommend reaching out to support in order to determine if an RMA is required.
High-Availability - HA links status
Kind regards,
-Kim.
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