08-02-2022 02:32 PM
I see no way of opening a support case...
I called the tech support phone number, but it hangs up with me beacause I have no support case #...
I didn't think customer service could actually get worse, but it has
08-04-2022 11:08 AM - edited 08-04-2022 11:38 AM
Hi @jreed2 ,
Follow the 'Get Help' journey when you're logged into the CSP (https://support.paloaltonetworks.com).
The Get Help feature will provide possible solutions while you fill out the details and in the end you should be able to create a case.
Cheers,
-Kiwi.
08-04-2022 11:08 AM - edited 08-04-2022 11:38 AM
Hi @jreed2 ,
Follow the 'Get Help' journey when you're logged into the CSP (https://support.paloaltonetworks.com).
The Get Help feature will provide possible solutions while you fill out the details and in the end you should be able to create a case.
Cheers,
-Kiwi.
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