General Topics

Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! Routing issue with Palo alto

Hello everyone!

I am experiencing an odd problem.

I have 3250 HA pairs. I have configured 2 aggregate(L3 trunk) interfaces and added sub interfaces to these aggregate.

The first problem is the firewall itself can not ping directly connected device by us

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ESXI Server & Palo Alto: The Inside Hosts that's on the same port Group as Palo Alto (inside interface) cant ping the Palo Alto inside Interface.

I have a ESXI Server with firewall (Inside, DMZ and Outside) zones

Palo Alto has a security rule to allow interzone traffic from inside to outside

Palo Alto has NAT configured for Outside Interface

When I try to ping from host to host on in the same po

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Unable to ping out from new zone

We are in the process of migrating our DMZ servers out from behind an ancient ASA to our Palo. I pulled a test webserver over to make sure my NAT was set and to trial out some rules.

For the most part everything is working but I can't ping out from a

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Resolved! How to Block Community Member

How can I block community member repeatedly posting questions on https://live.paloaltonetworks.com/t5/customer-resources/support-pan-os-software-release-guidance/tac-p/441609#M523?

Resolved! Security Policy Rule Actions Tab

Hello -

For various reasons we no longer use "default" for log forwarding as a log forwarding profile and actually delete it and have a new one, let's call it Log_Forward.

When a new rule is created, if default is still present, it will autofill the A

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Can i get the threat logs for Exception threat id

I have applied threat id exception on antivirus profile, can i get the logs for those id in threat logs.

Management SSH port not accessible

Hi Team,

We have FIX WEAK CIPHERS AND KEYS ON THE MANAGEMENT INTERFACE FOR SSH ACCESS with help of the below document.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PN5bCAG

As of now, we are not able to access the firewall

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Resolved! Captive portal problem

Hello,

I have configured the Captive portal but i am not able to open the web page.

PAN-OS version- 9.0.9

Below is my configuration:-

1 - LDAP authentication

2 - Configured interface management profile with the check response page.

3 - enabled user identif

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how to integrate paloalto firewall with Cortex XSOAR

Hi,

I have setup Cortex XSOAR. However, i'm still confuse what i can do with this platform.. Someone said, i can integrate my Paloalto Firewall with Cortex XSOAR... Is there anyone here, know how to integrate my Palo alto firewall with Cortex XSOAR?

HA configuration back to a Cisco Nexus switch, question about port-channels

Our current environment has two PA-850s connecting to two Cisco Nexus switches. Each PA-850 has a fiber connection to each Nexus. The Nexus has a configuration of a single port-channel covering all four fiber links. Is this how it should be done,

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Resolved! Is Panoroma(all model, vm) logging disk use RAID technology

Hi All,

I am curious to know which technology is using in Panoroma logging disk to store the logs or disaster recovery. I have added 6TB virtual disk in panoroma now it is showing DiskA, DiskB, DiskC,DiskD, DiskE. If any one Disk get faulty how data w

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Resolved! Question about moving traffic to new rule

Hello Palo Alto Community,

I have a question regarding moving https traffic off a rule to another existing rule. The traffic being moved is critical to operations and cannot be disrupted. For this reason I've been asked to confirm the behaviour of th

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Impact on Processing rulebase order

Hi,

Is there and if so what is the difference on processing speed of a PA rulebase when most hit rules are on top vs when most hit rules are spread throughout the rule base?

For example: Imagine a rulebase of 15000 rules. What would be the processing s

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Resolved! Need tips for Palo Alto Certifications and Accreditations certification exams;

Hey i am here on paloalto website in search of best platform from where i can take preparation for exams, i want to start my preparation for exam but i have no much knowledge about this exam. Did someone knows about this exam and have genuine tips.

General question about firewalls

Hi Guys,
I am extreme beginner on firewalls and network. I have a question, which will sound very naive. My brother company has around 500 employees in the same branch where he works. They have two firewalls in HA and then switches and then their serv

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