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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Incoming Email Not Flowing

Having an issue with my deployment. Incoming email is not flowing when deploying the PA. The cloud spam filter will not connect to the spam appliance (in DMZ) I can connect to the spam appliance with the external IP address so I believe NAT is not the issue I am also testing with any service until it connects. I included policy screenshots above...

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Screen Shot 2022-07-17 at 1.11.28 PM.png

Resolved! Aged Out in allowed traffic logs

Hi All, I have a doubt regarding aged-out feature in palo alto firewall.We are getting logs with allowed traffic towards different ports like port 23, 1433 etc.The device action is allow and in reason aged-out. I want to know that whether the traffic is really allowed or not. This is making too much confusion and kindly help me with this doubt....

ahmdsmr by • L1 Bithead
  • 343610 Views
  • 11 replies
  • 0 Likes

SDWAN Zone Mapping

Trying to make sure I understand this correctly. For each zone to used within the SDWAN they must be mapped to the pre-defined SDWAN zones. For the following example would this be the correct method of mapping: Pre-SDWAN zones (same zones at all sites)UntrustPrivate WANTrust-1Trust-2Trust-3 SDWAN Zone MappingZone Internet: Untrust Trust-1, Tru...

Resolved! Can there be fallback authentication for GlobalProtect?

I ran into a scenario that rendered me useless remotely, and I'm wondering if I can configure secondary authentication for GlobalProtect...I used GP to VPN in remotely. My GP is set up to authenticate through Active Directory, and it works fine. I was updating my VMWare environment and SAN, in which I needed to power down all VMWare servers (i...

uscit by • Not applicable
  • 5115 Views
  • 2 replies
  • 0 Likes

GlobalProtect agent download from direct URL

Hi everyone, Do you know if it's possible to block the download of the globalprotect agent via the direct URL ? The goal here is to force users to authenticate in the portal web page to be able to download the agent. Ex. for the 64bit agent :https://<my-portal-address>/global-protect/getmsi.esp?version=64&platform=windows If yes, could...

FabienJ by • L2 Linker
  • 18610 Views
  • 19 replies
  • 0 Likes

Resolved! Aged Out Traffic

Hi All, Please help me on this. If I am doing telnet from one server then telnet is working fine but in firewall I can see the traffic is aged out.I need to know if any traffic is getting aged out, then it should not allow the traffic but how the traffic is allowed and also the person can do telnet.

PPradhan by • L1 Bithead
  • 3994 Views
  • 1 replies
  • 0 Likes

Web Management GUI-SSL/TLS - Palo Alto Firewalls HA Active-Passive

Certificate doubt for Web Management GUI-SSL/TLS - Palo Alto Firewalls HA Active-Passive Good afternoon community,, I have an important question regarding the use of custom certificates for web-gui management. I understand that there are configuration parameters that are not synchronized and are detailed in these two links: https://docs.palo...

Metgatz by • L4 Transporter
  • 5778 Views
  • 4 replies
  • 0 Likes

Problems to upgrade the OS.

Using the http portal I´m trying to download the OS version. I have installed the 9.0.5 version and trying to reach 10.1.10 h1. the problem is when I press check now to see the OS versions availables, does not appears nothing new, and in don´t the chance to download/install newer versions. I´m using dns 8.8.8.8 4.4.2.2 also tried 1.1.1.1  

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questions to advanced url filtering

Hi all, I renewed licenses and bought the new adv url subscription which is already activated in my customer portal. However, my firewall still has the legacy url license active. 1) Do I need to import the adv url license manually? What happens to the legacy license? 2) Is there any impact when switching from legacy to adv? 3) There is a PA 220 ...

DVB_Bank by • L1 Bithead
  • 3320 Views
  • 3 replies
  • 0 Likes

Resolved! Auto-commit failing: interfaces down, not able to force commit

We are struggling with the following error and Palo Alto TAC is not able to provide the proper support, they are just asking us to do an RMA or to factory reset, but the truth is that we are having the same issue in 2 different firewall clusters with different configs and specs. After the firewalls powers on/reboot the "auto-commit" gets stuck a...

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MarcelST by • L3 Networker
  • 32354 Views
  • 9 replies
  • 0 Likes

Auto-commit after upgrade to 10.0.0 fails

Hi all, After upgrading a PA-220 from 9.1.13 to 10.0.0 Data plane is not coming up as auto-commit keeps failing. The only info i got so far is as shown:I have downgraded the PA back to 9.1.13 and the auto commit is successfull after reboot. However when i upgrade back to 10 it fails.As anyone experience this? How can i troubleshoot this further?...

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Upgrade 9.1.0 to 10.0.0 PA220

Hello, im experiencing issues with upgradeing my PA220 from 9.1.x to 10.0.0.The new software installs, but autocommit fails after upgrade. So i figured i had something in my config that is either changed or not supported in 10.0.0, so i wiped my box clean witha debug command and booted it up in 9.1.0 without config. Then tried to upgrade to 10.0...

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