How to Clear Disk Space/reduce disk usage

[Satish]

Hi Friends,panos hshah hsharma HULK Steven Puluka panagent

Please suggest for the same.

i am already check below document and i think, i dont have permission to root access for PAN.

https://live.paloaltonetworks.com/docs/DOC-3772

https://live.paloaltonetworks.com/message/31894#31894

Regards

Satish

[panos]

hi,

you have to open a case for that.support will access to root with your permission and delete if there are unnecessary files.

[Satish]

Hi PANOS,

Thanks for quick reply. can you clarify how PAN team use root access.

Thanks

Satish

[HULK · Accepted solution]

Hello Satish,

PAN TAC will generate a key through CLI command >debugtac-loginchallange.

Based on that challenge key, they will generate a response key from PAN internal server(>debug tac-login response), which will allow them to log into the root of the PAN firewall.

So, if you want to delete any files from your PAN firewall, please open a ticket.

Thanks

[HULK]

Hello Satish,

Is it causing any issue in your PAN firewall...?

Thanks

[Satish]

Thanks Hulk for your reply.