How to generate this certificate - (Cortex XDR: Investigation and Response (EDU-262) - Assessment)

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How to generate this certificate - (Cortex XDR: Investigation and Response (EDU-262) - Assessment)

L0 Member

I recently passed the assessment directly in Palo Alto (Cortex XDR: Investigation and Response (EDU-262) - Assessment), but I haven't found where to download or how to generate this certificate. Do you know where in the portal I can get it?


Community Team Member

Hi @Frankie ,


If you click back on the assessment, do you see the completion page/certificate available? 

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L0 Member

I have already carried out this process, however, no section is displayed where it allows me to generate the certificate or even print it, the only thing that is shown to me is the result with the percentage, the total points obtained and the status. In addition to that, there is also a section with a detailed view where the results obtained by each block or particular section that has the exam-evaluation are sectioned, but I insist, it does not give the option to print or directly generate the certificate in a formal way, that guarantees and supports the process that the corresponding evaluation-exam has already been approved (Cortex XDR: Investigation and Response), It is important to indicate that in a first approach by email, they only answered me to enter Beacon (https:// and later in the option: print_history, however, it only prints a table structure with my name - Enrollment History and the fields: (Activity Name), (Status), (Score), (Duration), (Credit Units), (Completed On), (Award)., but there is no option to generate the Certificate. You can help me by indicating if this course that I have already passed generates a certificate that supports its approval, or in particular this course does not have this option.

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