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11-23-2012 03:16 AM
Hello,
We're experiencing an issue with Internet Explorer 9 after upgrading to PANos 5.0
After we login into the firewall we don't get to see anything. The screen remains white after the login.
We have also tested it with Firefox 16 and Chrome but we don't have any issues with those browsers.
Resetting, uninstalling and reinstalling IE9 does not seem to help.
Does anyone know what's happening?
11-28-2012 08:41 AM
Hi,
disable the compatibility mode in Internet Explorer, then it works.
11-23-2012 03:22 AM
What about the debug page?
I think its "hidden" at https://<ip of PA device>/debug
Your role must be superuser (I think) otherwise you will just get an error text in return.
11-23-2012 05:23 AM
Thanks for the suggestion, I think I am one step closer.
The /debug doesn't seem to help at first. But when I try to log in by IP-adres rather then the DNS name it does seem to work.
I don't seem to get any additional information though.
We used to be able to login with the DNS name before. So I don't understand what's wrong now.
11-28-2012 07:54 AM
Any news here?
Have the same problem with Panorama (upgrade from 4.1.7 to 5.0)
11-28-2012 08:41 AM
Hi,
disable the compatibility mode in Internet Explorer, then it works.
11-29-2012 12:34 AM
You're sure? Dosn't work in my case.
11-29-2012 01:04 AM
Yes, it is reproducable. When you have the blank page after login, press F12 to open Developer Tools in IE9. Then change (click on the text to get a drop down menu) Browsermodus to IE9 and Dokumentmodus to IE9 Standard (Seitenstandard).
11-29-2012 02:08 AM
Ah OK, that works
Thanks!
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