ION2000 controller connection failed "Analytics" not connected

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ION2000 controller connection failed "Analytics" not connected

L1 Bithead

ION2000 controller connection failed "Analytics" not connected


Ion# debug controller reachability controller
TPM and tcsd process is running fine
Mic cert check passed
Cic cert check passed
Mic cert verify passed
Cic cert verify passed
CIC cert connection test failed
curl exitCode: 7


How to resolve this


Cyber Elite
Cyber Elite

Thank you for reply @Sanjeevee


since ION is already claimed, the onboarding of new device is completed. Is there any issue you are facing now? Unfortunately, I can't explain the reason behind this error: "CIC cert connection test failed" from debug.


Kind Regards


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