Monitoring - source user not shown in log

Showing results for 
Show  only  | Search instead for 
Did you mean: 

Monitoring - source user not shown in log

Not applicable

Although the "agentID client" is installed on one of our domain controller boxes, I find that when using MONITOR log to look at the traffic, it doesn't show the "source user" of whom is currently logged in via Active Directory. Any idea why?

In addition, the monitor log will show the ip address and it will "resolve hostname" when checking the box.

Any help would be appreciated.



We are seeing a similar issue on 3.1.2 client connecting to PANOS 4.0.11 (yes we do have an open case)

We've tried reinstalling the agent with out success

We've tried uninstalling the agent, doing a clean up and installing again.

No luck as yet, but we will update when we find a resolution.

I have the same problem with PAN OS 4.1.6 and UI agent 4.1.6-5.

Help me..

Not applicable

same problem here with OS 4.1.9 and agent 4.1.4-3...intermittently empty source user field in traffic logs for the same source IP

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!