Not showing interfaces in service route configuration
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Not showing interfaces in service route configuration

Hi,

 

I have a firewall in which i am not able to change the service route configuration for Email service, when i click on the email service i see only three choices : MGMT, Default and Any though that when i click on any service i can find all the Dataplane interfaces.

 

I tried to do this via CLI but same result.

If i selected interface= Any and Address of the ethernet interface i get server address error.

 

OS 6.0.6

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

Dears,

 

The issue is solved.

This was for a temporary bug, the management plane was stuck on retreiving the dataplane interfaces.

To solve we had to return to default settings, commit and then go back and select customize and i could select dataplane interfaces.

 

View solution in original post

6 REPLIES 6

L1 Bithead

Hey,

 

Are you looking at the correct place just like below ?

 

Email service route.png

Hi,

 

Yes, same place, but i can't see any of the dataplane interfaces, this happens only for the email service.

Do your dataplane interfaces have IP addresses ? a service route cannot be bound to an unnumbered or vwire interface

 

Tom Piens
Like my answer? check out my book! https://bit.ly/MasteringPAN

L2 Linker

Hi Adel,

 

Please give it a try by selecting email and then clicking on set selected service route and see if that gives an option to select the data port.

 

Ansh

L4 Transporter

Dears,

 

The issue is solved.

This was for a temporary bug, the management plane was stuck on retreiving the dataplane interfaces.

To solve we had to return to default settings, commit and then go back and select customize and i could select dataplane interfaces.

 

View solution in original post

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