- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
06-26-2023 12:25 AM
Got a question. I'm seeing a red light on ALM ( icon) on our PA 220. I did some research and it says that
ALM (Application and Threat Content Updates) indicator of a Palo Alto 220 firewall, it typically indicates that there is an issue with the firewall's ability to download or install the latest content updates
as per our Local IT the network is stable and he didn't see any issues on site. I did check our licenses and the expiration is on dec 2023.
I'm new on using PA and its features.
Waiting for your suggestions.
06-26-2023 02:32 AM
Hi @weezy ,
Actually the ALM led on a PA-220 indicates a hardware component failure:
I'd recommend grabbing a tech support file from your device and reaching out to support as an RMA might be in order.
Kind regards,
-Kim.
06-26-2023 02:32 AM
Hi @weezy ,
Actually the ALM led on a PA-220 indicates a hardware component failure:
I'd recommend grabbing a tech support file from your device and reaching out to support as an RMA might be in order.
Kind regards,
-Kim.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!