Unable to Register Devices - Please contact Support

Hi - just bought 3 No. PAN-PA-220 devices.  I've tried to create a New User via support.paloaltonetworks.com but just keeps coming back "Error: unable to create user account. Please contact Support."  I wish to get these registered.

Can anyone help

Changes to SSH communication method and ARP output format during upgrade

Hello.

If we upgrade PA-450 from 10.1.6-h6 to 10.2 or 11.1 (or 11.2) series, is it correct to assume that there is no change in SSH communication method or ARP output format?

I am aware that there is no change as far as I can see from the release

Transfer of an Asset to new Account

I am aquired a PA 220 for my home lab for learning and education purposes. I created an account with a commecial paid domain account.  I provided the email to the person whom i aquired the device from so they could transer the asset to me as new owne

Cannot download PAN-OS in passive device

Hello,

When I try to download PAN-OS software directly to the passive firewall it says “Failed to check upgrade info due to generic communication error. Please check network connectivity and try again”. It is working fine in Active device.

Is it the

Evaluation license

Hi,

I would like to ask if there is a way to acquire an evaluation licenses for firewalls and panorama to use on eve-ng

BR

We are experiencing significant internet slowness across our network Impact: We are experiencing significant internet slowness across our network, sev

I am writing to escalate a Critical Severity 1 support case that we raised 5 hours ago. Despite marking the ticket as critical, we have not received any response, which is causing severe operational impact on our business.

Case Details:

Case Number:

Can't authenticate GlobalProtect Satellite to my Portal, get "Insert satellite info failed" error message

hi all,

as described, i keep getting this error message when trying to authenticate a new satellite to my LSVPN network. it's the first time i get this, all other satellite authenticate with no issue. when i enter the username and password for the

Email notification recurrence add

Hello Team,

                 I have panos 11.2.3-h3, I am managing to creat an email notification when a specific event occure.

I made this by creating the report in "Manage Custom Report -> then creating the required querry".

my issue that is now I

GlobalProtect 404 Error

Team,

I am facing issue with connect to GlobalProtect. Getting 404 Page not Found Error.

I am using the same Public facing interface for the Mgmt and Global Protect as well.

Login with SAML is fine but it lands in 404 Page not found. Any Idea?

When i

where can i see the all wildfire release notes ,their only show two days when i see them in the CSP

Hi team,

I have a small question. I recently participated in a project where I wanted to compare WildFire's version functionality as much as possible.

However, in my CSP account, under updates>Dynamic Updates>Content type (WildFire 9.2 and higher), I

Passive node with errors to the Paloalto cloud.

Hello,

Scenario:
VM300 Cluster
Active-passive
Version 10.2.12-h9
Since a few days ago, I have detected that the passive FW has the following alerts:

I have checked and the licenses and security policies are correct.

Can someone help me?

Regards

Retirement of RBAC Application Impersonation

Seeking information on the retirement of RBAC Application Impersonation. We've found the documentation with the PS command to run in Exchange Online. Are there any other steps associated with this that we need to take? Currently we're using the EWS O

Sofware Upgrade broken? "An active license is required for this feature"

I have a bunch of PA440s and some of them cannot be upgraded as I keep getting an "An active license is required for this feature" message when clicking on Check Now under Device > Software. Device is correctly licensed and activated on the support p