Problem with dynamic update Failed to download file

Hi,

I have a problem with dynamic updates. I see new content version or antivirus, but I cannot download it with message Failed to download file.

Ping to updates.paloaltonetworks.com and downloads.paloaltonetworks.com is working.Service route is Us

TACACS authentication with Cisco ISE not working

Hello, I would like to ask currently I have two firewall that needs to be configure TACACS. One of the firewall is working fine and I'm able to login using my credentials from ISE. However, another firewall is not working for the TACACS authenticatio

HA Failover Issue on PA-3420 with AE LACP – Both Nodes Active (Split Brain ?)

We’re experiencing a critical issue with our HA setup on a pair of Palo Alto PA‑3420 firewalls running PAN‑OS 11.1.6‑h3 in Active‑Passive mode (HA Group 25, preemptive disabled). Both firewalls simultaneously believed they were active, causing a comp

URL access issue

we have one legal category url where it’s not working checked on palo and found no return traffic .So palo support told need to check with upstream as we didn’t find issue on our azure too as we use azure public IP.As we don’t manage any CDN we don’t

Failed to send CHAP authentication request:

admin@PA-(active)> test authentication authentication-profile ISE-TACACS username XXXX password
Enter password :

Target vsys is not specified, user "XXXX" is assumed to be configured with a shared auth profile.

Do allow list check before sending out a

Firewall suddenly stopped reading EntraID groups from CIE

We have been using CIE for about half a year now for a spesific usecase where we use som groups that are maintained in Entra ID to control network access, monday we were made aware that that access did not update for new users.

CIE does have the co

Stop Connect "On-Demand" after "Pre-Logon"

Hi !

we use the pre-login feature with client cert logon - this work quite good. after logon we would like to connect on demand with saml login. we made two configs, one for prelogon and one for the user, both with prelogon:

At the moment if you l

HA session sync too slow?

I've recently migrated to a pair of active/active HA firewalls and am seeing some DNS return traffic dropped. Checking the logs, I can see that traffic is returned via another firewall as the DNS request was received. No problem, as normally the HA s

Firewall Configuration via API

I have enquiries regarding the API on PA firewall.

I would like to know whether I can enable User-ID in zone, adding server in Server Monitoring and adding Syslog Parse Profile via API or not?

Are those actions supporting configuration via API?

Person Vue exam error

Hi,

for the last week I tried to the Palo Alto SSE and the PCNSE and I get an error (see attachment).

does anybody knows about problem with PersonVue exams online?

thanks