General Topics

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

In case you missed it, check out this new Fuel Workshop series, which covers the following topics:

Customer Support Portal Overview
License Management
RMA Best Practices

Dive into the three-part Fuel Workshop video series and learn how to efficient

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Ensuring a Safe and Secure Community: How You Can Help

Dear LIVEcommunity Members,

Ensuring a top-tier experience on LIVEcommunity and protecting our members’ safety and security is our top priority! To this end, we have implemented additional security measures to safeguard our vibrant global commun

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Introducing the LIVEcommunity Support FAQ: Your Valuable Customer Resource

LIVEcommunity is thrilled to introduce its new Support FAQ section, designed to help Palo Alto Networks customers quickly resolve their common queries.

You'll find this new area under the Articles section of the main menu:

Our goal is simple:

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Resolved! URL exeptions best practis

Hi All.
I'm new in Palo Alto.
My goal is to exclude some IPs (Mainly some Broadcast TV channels) from scaning and intrusion ditection, for improving throughput.

Now there are some ways to achive this, but i wondwer what is the best way?

Regards'

Gold

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GlobalProtect VPN on Win11

When I attempt to connect to a GP VPN site I get an error "Can't reach this page" - but only on my Win11 laptop. I used to be able to connect with this PC but not anymore. Tried removing all the updates - still no luck. I have 2 other laptops, bot

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Resolved! Croxyproxy Block

Hi Team,

We want to block croxy proxy in palo alto firewall. There is no application for this proxy to block.

We already tried blocking the category proxy avoidance but it doesnt help even after applying it after decryption ssl packets.

We are seein

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Resolved! Palo Alto VM seris HA and vSYS

Hello,

I have a question regarding Palo Alto VM series HA and vSYS, when I tried to create a new profile with the credit needed for two virtual Palo Alto each one of them installed on a seprate ESXi host , but both ESXi host are in the same location

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Pushing dynamic updates from Panorama to firewalls or download direct to firewall

Looking for advice on best practice regarding dynamic updates (AV, IPS, WF) when managing firewalls from a Panorama. Currently we are download and pushing these dynamic updates from Panorama to about 15 firewalls but will be managing more firewalls f

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Palo Alto Firewall breaking File downloads in the middle

I am facing a problem in my Network, when we try to downloads some files the firewall breaks the download in the middle some times it does not allow even 5 mb file .For large files its breaking the session and does not allow to complete the download.

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Unsupported cipher. Supported client cipher bitmask: 0x00000000

Hi,

have a decryption policies for inbound ssl decryption to a webpage. Therefor I have included the private Certificate.

At decryption monitor there is a message:

( error eq 'Unsupported cipher. Supported client cipher bitmask: 0x00000000. Supported de

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Migration FW Paloalto model from 3020 to 1410

Hello team,

I need to migrate a cluster from FW model 3020 to 1410.

Can any of you tell me the best way to change it?

I have the 3020 configuration in XML in version 9.1 but the 1410 the minimum version required is 11.

Can you help me?

Rega

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Notification when software versions get marked as Preferred

Is there already a mechanism or something I can subscribe to to receive updates when a software version is selected as the Preferred release? I get the emails notifying me of new releases, and I frequently use the Support PAN-OS Software Release Guid

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GRE tunnel issue with packet size

Hello,

I am migrating old ASA to Palo Alto PA-440, one of the things i am trying to migrate is IPsec tunnel, that Ipsec tunnel carries only two remote hosts which are sources and destination for GRE endpoint on Cisco Switches. When i try to migrated

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Packet Drop?

I am at home working and since our company implemented Paloalto my home internet will not stay connected to my computer. It initially connects and then drops. Our IT guys cannot figure out why. I have no issues on my personal devices with my home con

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Resolved! URL Filtering - Predefined Category URL Listing

I would like to get a listing of the URLs in each predefined URL category, preferably via API.

Doing basic research, there does not seem to be a way to get a comprehensive list either through the UI or api.

Any guidance here would very much be

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Resolved! How do I transfer ownership of the superuser/domain administrator?

Hi all,
So, the user that has superuser/domain administrator access to our support.paloaltonetworks.com is no longer at our company, and we need to transfer super user/domain administrator ownership to a different user in our support.paloaltonetworks

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Vm-Seires Hyper-V stuck PA-HDF Login

Hi Expert ,

I have some issues about I test the PA Vm-Series on Hyper-V including on My laptop

However, I found an issue about the console showing PA-HDF longer time I understood that may be the initial boot but I waited more than 1 hour on anot

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Arp entries from external server

Hello,

I I have Paloalto 1410, working fine but we use the arp entries too many on the interface.

I know it has max of 3000 arp entries, is there any way to maximize it or use external server as IP - MAC entries to depend on which may enable

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Discussions

Fuel Workshop - Watch Now: Managing Your Palo Alto Networks Assets and User Accounts

Ensuring a Safe and Secure Community: How You Can Help