pa-410 lost monitor log function and ACC function

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pa-410 lost monitor log function and ACC function

L0 Member

I have a PA410. After upgrading the software recently, I found that the original monitoring log has reduced a lot of functions, and even the ACC function has been lost.


I checked the website information and found that this function was cancelled after 10.1.2.

 

These are the ones I use the most and I can't even find any replacements or anything about the settings?


I emailed paloalto support with no response at all and I am very disappointed.

 

I desperately need a complete solution.

2 REPLIES 2

Community Team Member

Hi @Sailor_Chen ,

 

This is expected behaviour.  For PAN-OS 10.1.2 and later the PA-410 does not write session logs locally.

As a result, the PAN-OS Web Interface does not display any logs in the Monitor tab.

 

Source:

https://docs.paloaltonetworks.com/pan-os/10-1/pan-os-release-notes/limitations/limitations-in-pan-os...

 

Related discussion:

https://live.paloaltonetworks.com/t5/general-topics/pa-410-tabs-not-displaying-in-monitor-tab/td-p/4...

 

You'll need Panorama or Cortex Data Lake for logs if you stick with the PA-410.  Customers might chose the PA-440 instead if the logging poses an issue.

 

Cheers,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Don't forget to hit that Like button if a post is helpful to you!

Hi @kiwi 

thanks for your reply

This is unacceptable.

Before I bought the PA-410, no one told me about this problem at all.
And no one told me that I need to pay a huge extra to buy Panorama or Cortex Data Lake for this basic Log function.

And I can't even find any alternatives.

Now, I am completely unable to use the PA-410 in my company.

This time I have a very bad feeling about purchasing and looking for support.

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