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02-04-2020 02:44 AM
Hello,
We have PA-500 Firewall and it is making a lot of Noise but the Indicator is showing Green.
Can anyone suggest what could be the issue and how can it be resolved.
Also, i am not able to find any Pala Alto Support here in Dubai where I can get the same checked.
Thanks a lot in advance.
02-04-2020 04:03 AM
Hi @NITISH2003 ,
TAC = Support :
https://www.paloaltonetworks.com/company/contact-support
I hope this helps.
Cheers,
-Kiwi.
02-04-2020 03:14 AM
Hi @NITISH2003 ,
You can not control the fan speed on a PA-500. Does the system environmentals output tell you anything useful ?
The fan speed of the PA-500 is not dynamic, so the sensor only reports if the fan is spinning or not.
If the fans are making an unusual sound or is unusually loud, I would recommend contacting TAC as it could need to be replaced.
Cheers,
-Kiwi.
02-04-2020 03:58 AM
@kiwiThanks a lot for your prompt reply.
Can you please share the details of the TAC so that I may get in touch with them.
02-04-2020 04:03 AM
Hi @NITISH2003 ,
TAC = Support :
https://www.paloaltonetworks.com/company/contact-support
I hope this helps.
Cheers,
-Kiwi.
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