PA-500 Noise Issue

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L0 Member

PA-500 Noise Issue

Hello,

We have PA-500 Firewall and it is making a lot of Noise but the Indicator is showing Green.

Can anyone suggest what could be the issue and how can it be resolved.

Also, i am not able to find any Pala Alto Support here in Dubai where I can get the same checked.

Thanks a lot in advance.


Accepted Solutions
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Community Team Member

Re: PA-500 Noise Issue

Hi @NITISH2003 ,

 

TAC = Support :

 

https://www.paloaltonetworks.com/company/contact-support

 

I hope this helps.

 

Cheers,

-Kiwi.

 

View solution in original post


All Replies
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Community Team Member

Re: PA-500 Noise Issue

Hi @NITISH2003 ,

 

You can not control the fan speed on a PA-500. Does the system environmentals output tell you anything useful ?

The fan speed of the PA-500 is not dynamic, so the sensor only reports if the fan is spinning or not.

 

If the fans are making an unusual sound or is unusually loud, I would recommend contacting TAC as it could need to be replaced.

 

Cheers,

-Kiwi.

 

 
Highlighted
L0 Member

Re: PA-500 Noise Issue

@kiwiThanks a lot for your prompt reply.

 

Can you please share the details of the TAC so that I may get in touch with them.

Highlighted
Community Team Member

Re: PA-500 Noise Issue

Hi @NITISH2003 ,

 

TAC = Support :

 

https://www.paloaltonetworks.com/company/contact-support

 

I hope this helps.

 

Cheers,

-Kiwi.

 

View solution in original post

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