PA VM 10.2.5 EVAL NOT WORKING

[MOHDAMMADISHAQ]

I am experiencing the issue with PA VM 10.2.5 EVALU VERSION IS NOT PROCESSION AFTER HDF LOGIN. PLS PROVIDES THE RESOLUTION.

[JayGolf · Accepted solution]

Hi @MOHDAMMADISHAQ ,

How long have you been stuck at HDF for? You might need to reinstall the OS through the maintenance login. Here is the related thread with users experiencing a similar issue.

" 1. import PA-VM-ESX-10.2.5.vm_eval.ova file to vmware workstation

2. Let it boot normally then it will stuck on PA-HDF login screen (Not a single credential working there)
3. Reboot machine & go to maintanace mode ( Type maint while rebooting, need to type it very quickly))

4. Go to disk image & reinstall it.

5. Post reinstallation again reboot the machine press F2 to go BIOS -->> In BIOS update date before 2024 like 14 Feb 2023 -->> Save changes & shutdown machine.

6. Now follow below article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLfDCAW

add mention values below the line ' firmware = "bios" '

eg,  

firmware = "bios"
time.synchronize.continue = "0"
time.synchronize.restore = "0"
time.synchronize.resume.disk = "0"
time.synchronize.shrink = "0"
time.synchronize.tools.startup = "0"
time.synchronize.tools.enable = "0"
time.synchronize.resume.host = "0" 

Save it.

7.  Edit Settings →  VM Options →  VMware Tools → Time, and deselect the checkbox Synchronize guest time with host

8. ( Also For the first boot I haven't allowed internet to Paloalto for that I have provided custom host only adapter ) "

[JayGolf · Accepted solution]

2. Let it boot normally then it will stuck on PA-HDF login screen (Not a single credential working there)
3. Reboot machine & go to maintanace mode ( Type maint while rebooting, need to type it very quickly))

4. Go to disk image & reinstall it.

5. Post reinstallation again reboot the machine press F2 to go BIOS -->> In BIOS update date before 2024 like 14 Feb 2023 -->> Save changes & shutdown machine.

6. Now follow below article https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000PLfDCAW

add mention values below the line ' firmware = "bios" '

eg,  

firmware = "bios"
time.synchronize.continue = "0"
time.synchronize.restore = "0"
time.synchronize.resume.disk = "0"
time.synchronize.shrink = "0"
time.synchronize.tools.startup = "0"
time.synchronize.tools.enable = "0"
time.synchronize.resume.host = "0" 

Save it.

7.  Edit Settings →  VM Options →  VMware Tools → Time, and deselect the checkbox Synchronize guest time with host

8. ( Also For the first boot I haven't allowed internet to Paloalto for that I have provided custom host only adapter ) "

[MOHDAMMADISHAQ · Accepted solution]

I rebooted according to your steps but it is asking password and the default password is not working.