General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

Discover LIVEcommunity Through Our New Animated Explainer Video!

 

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! 

 

This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussi

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kiwi by Community Team Member
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Resolved! Replicating vSwitch NIC status to a NGFW VM (ESXi)

Greetings all,

 

I wanted to see if anyone has successfully replicated the status of a host NIC attached to a vSwitch to a Palo Alto NGFW VM in ESXi 8? 

Right now, all ports always remain up because the virtual switch they are attached to remain up. I

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Resolved! Deep Packet Inspection and SSL Certificate

Hello, newbie here. One of our clients asked me: 

 

"We have an exchange server which is on site.  We need to renew the ssl certificate, I was told that if the Palo Alto firewall performs deep packet inspection, we need to supply the ssl certificate

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N.MANTUA by L1 Bithead
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  • 4 replies
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Resolved! Failed to check content upgrade info due to Peer certificate cannot be authenticated with given CA certificates started 10/12/2021

Hi,

 

It looks like the cert on us-static.updates.paloaltonetworks.com applied on IPv6 address is expired.2600:1901:0:669:0:0:0:0.

 

go to www.ssllabs.com and check it..

option 1. Device > setup > Services > change the update server to the default.

option

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unable to open a case

I have a new support account, but there appears to be a problem.  URL is https://support.paloaltonetworks.com/Error/Error.

 

I need to open a case for a critical issue.

PaloAlto Passive Firewall Monitoring in HA Setup

Hi everyone,
Greetings!

I’m currently using OpManager to monitor a Palo Alto firewall in an HA Active/Passive setup, and the Link State of the interfaces on the passive device is set to auto.
While OpManager is able to correctly pull interface details

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USER111 by L0 Member
  • 1128 Views
  • 1 replies
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Resolved! PA-1420 QinQ

Does the PA-1420 support QinQ tagging terminating at the Firewall? We have a L2 connection with an ISP to Azure and they require QinQ tagging. We do not have an ISR or other router to do it for us at this time.

 

Thanks,

Steve 

smzr34 by L0 Member
  • 1579 Views
  • 1 replies
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Resolved! OS Upgrade path to 10.2.10-h9

Hello.
I am currently using PAN-820.


The OS is 10.1.9-h3. What is the correct way to upgrade? (I will upgrade to 10.2.10-h9.)

1. Upgrade to 10.1.14-h6, then upload 10.2.0, then upgrade to 10.2.10-h9
2. Upload 10.1.14-h6 and 10.2.0, then upgrade to 10.2

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danudan by L0 Member
  • 1635 Views
  • 1 replies
  • 0 Likes

GlobalProtect Portal require :443

Hi All,

 

I have an issue where we need to input <firewall IP Address>:443 in order to connect. But some of my users does not require the :443 to connect to the VPN.

 

Screenshot as shown below,

 

Any way that i dont even require :443 to be connecte

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Kevin-Ng by L2 Linker
  • 3497 Views
  • 7 replies
  • 0 Likes
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