PA460 app summary no data to display

[Fariq_Zaidi]

Hi all,

PA460

Version 11.1.0-h2

i need some advise regarding the issue i am facing right now in monitor -> app scope --> Summary  [Top 5 Bandwith Consuming Source (last 60 Minutes) ] Showing No Data to Display but the other column is displaying without any issue  

As per below reference link, we could see this issue may cause due to miscommunication between the management server and the processes that provide their corresponding data.
In-order to fix this issue, we have to restart the management server with the following command:
> debug software restart management-server
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm1LCAS

But unfortunately, we could still see as “NO DATA TO DISPLAY” 

Kindly let me know how to troubleshoot and resolve this issue.

thank you

[kiwi]

Hi @Fariq_Zaidi ,

This issue seems to be matching bug PAN-234929.
According to the release notes this was fixed in 11.1.1-h1.

Please reach out to TAC to confirm if you're running into this exact issue and if the upgrade path is a valid fix for you.

Either way I suggest upgrading to a preferred leases:

https://live.paloaltonetworks.com/t5/customer-resources/support-pan-os-software-release-guidance/ta-...

Kind regards,

-Kim.

[Fariq_Zaidi · Accepted solution]

Hi Kiwi,

thank you for the sharing bug  PAN-234929.

i have also check with TAC , instead go for 11.1.1 , they suggest to 11.1.1-h1 due to effected with CVE-2024-3400

https://security.paloaltonetworks.com/CVE-2024-3400

thank you for the support