PA460 app summary no data to display

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PA460 app summary no data to display

L3 Networker

Hi all,

 

PA460

Version 11.1.0-h2

 

i need some advise regarding the issue i am facing right now in monitor -> app scope --> Summary  [Top 5 Bandwith Consuming Source (last 60 Minutes) ] Showing No Data to Display but the other column is displaying without any issue  

72c04153-45dd-4593-b886-697ef0503f53.jpg

As per below reference link, we could see this issue may cause due to miscommunication between the management server and the processes that provide their corresponding data.
In-order to fix this issue, we have to restart the management server with the following command:
> debug software restart management-server
https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000Cm1LCAS

 

But unfortunately, we could still see as “NO DATA TO DISPLAY”

Kindly let me know how to troubleshoot and resolve this issue.

 

thank you

1 accepted solution

Accepted Solutions

Hi Kiwi,

 

thank you for the sharing bug  PAN-234929.

 

i have also check with TAC , instead go for 11.1.1 , they suggest to 11.1.1-h1 due to effected with CVE-2024-3400

 

https://security.paloaltonetworks.com/CVE-2024-3400

 

thank you for the support

View solution in original post

2 REPLIES 2

Community Team Member

Hi @Fariq_Zaidi ,

 

This issue seems to be matching bug PAN-234929.
According to the release notes this was fixed in 11.1.1-h1.

 

Please reach out to TAC to confirm if you're running into this exact issue and if the upgrade path is a valid fix for you.

Either way I suggest upgrading to a preferred leases:

https://live.paloaltonetworks.com/t5/customer-resources/support-pan-os-software-release-guidance/ta-...

 

Kind regards,

-Kim.

LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

Hi Kiwi,

 

thank you for the sharing bug  PAN-234929.

 

i have also check with TAC , instead go for 11.1.1 , they suggest to 11.1.1-h1 due to effected with CVE-2024-3400

 

https://security.paloaltonetworks.com/CVE-2024-3400

 

thank you for the support

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