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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Pushing dynamic updates from Panorama to firewalls or download direct to firewall

Looking for advice on best practice regarding dynamic updates (AV, IPS, WF) when managing firewalls from a Panorama. Currently we are download and pushing these dynamic updates from Panorama to about 15 firewalls but will be managing more firewalls from Panorama in the future. We have discovered some of these dynamic update jobs becoming hung an...

clewis1 by • L3 Networker
  • 6273 Views
  • 4 replies
  • 0 Likes

Unsupported cipher. Supported client cipher bitmask: 0x00000000

Hi,have a decryption policies for inbound ssl decryption to a webpage. Therefor I have included the private Certificate.At decryption monitor there is a message:( error eq 'Unsupported cipher. Supported client cipher bitmask: 0x00000000. Supported decrypt profile cipher bitmask: 0x00000014.' ) Found this link https://docs.paloaltonetworks.com/pa...

Moritz by • L1 Bithead
  • 7905 Views
  • 5 replies
  • 1 Likes

Migration FW Paloalto model from 3020 to 1410

Hello team, I need to migrate a cluster from FW model 3020 to 1410. Can any of you tell me the best way to change it? I have the 3020 configuration in XML in version 9.1 but the 1410 the minimum version required is 11. Can you help me? Regards.

Alpalo by • L4 Transporter
  • 1282 Views
  • 1 replies
  • 0 Likes

Notification when software versions get marked as Preferred

Is there already a mechanism or something I can subscribe to to receive updates when a software version is selected as the Preferred release? I get the emails notifying me of new releases, and I frequently use the Support PAN-OS Software Release Guidance post to check on things. I see that there is an option to Subscribe to the post/thread, but ...

Packet Drop?

I am at home working and since our company implemented Paloalto my home internet will not stay connected to my computer. It initially connects and then drops. Our IT guys cannot figure out why. I have no issues on my personal devices with my home connections.I have been "googling" fixes and read something about packets dropping....I am not a te...

Resolved! URL Filtering - Predefined Category URL Listing

I would like to get a listing of the URLs in each predefined URL category, preferably via API. Doing basic research, there does not seem to be a way to get a comprehensive list either through the UI or api. Any guidance here would very much be appreciated. Thank you

Resolved! How do I transfer ownership of the superuser/domain administrator?

Hi all, So, the user that has superuser/domain administrator access to our support.paloaltonetworks.com is no longer at our company, and we need to transfer super user/domain administrator ownership to a different user in our support.paloaltonetworks.com accounts. It seems like only the superuser has the ability to transfer ownership, how do we...

Screenshot 2024-08-29 at 1.36.14 PM.png

Vm-Seires Hyper-V stuck PA-HDF Login

Hi Expert , I have some issues about I test the PA Vm-Series on Hyper-V including on My laptop However, I found an issue about the console showing PA-HDF longer time I understood that may be the initial boot but I waited more than 1 hour on another guest's VM, and not PA is working properly please help me check. Thank you

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Arp entries from external server

Hello, I I have Paloalto 1410, working fine but we use the arp entries too many on the interface. I know it has max of 3000 arp entries, is there any way to maximize it or use external server as IP - MAC entries to depend on which may enable me to have more the 3000 records? TIA

Global protect User mapping.

Hi Team, One of our customer wants to restrict "per user-per system" basis.In Global Protect Clients, one user is able to connect through multiple end devices.Can we able to restrict i.e one user should be able to connect through only one end devices.

Global protect users issue

Hi all, Im facing an issue concurrent users can access globalprotect vpn simultaniusly. I need to restric that connectivity to two. Please advice me best option. Thanks,Lakshitha.

Uninstalling Cortex XDR

Hi All I recently installed Microsoft teams at home to connect to work based meetings. It installed two additional software packages namely a vpn network as well as cortex xdr. I wish to uninstall cortex xdr as it is on my home computer however i do not have access to the password as tamper protection stops me from uninstalling. Can anyone p...

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