Palo Alto CSP Down

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Palo Alto CSP Down

L4 Transporter

I go to support.paloaltonetworks.com I can access to the case I open but I cannot access to the case or open new case. It stuck in loading .

I tried with multiples browser and internet line also same issue. My colleagues have the same issue also

JiaXiang_0-1680666200580.png

 

1 accepted solution

Accepted Solutions

Community Team Member

Hi @JiaXiang ,

 

I am unable to access specific cases as well. I've reached out to an internal channel to see what is going on. I will let you know once I am able to view cases as well. 

 

Thanks for your patience!

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

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View solution in original post

3 REPLIES 3

Community Team Member

Hi @JiaXiang ,

 

I am unable to access specific cases as well. I've reached out to an internal channel to see what is going on. I will let you know once I am able to view cases as well. 

 

Thanks for your patience!

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

Community Team Member

Hi @JiaXiang ,

 

Are you still experiencing issues accessing cases? 

LIVEcommunity team member
Stay Secure,
Jay
Don't forget to Like items if a post is helpful to you!

Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

Hi Jay, 

No the issue resolved. I can access to CSP without any issue now.

Thank You 

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