05-31-2023 01:11 AM
Hi everyone,
I'm trying to download the software for Panorama M-100 software from the Paloalto customer support portal but it's not in the list.
appreciate if anyone can help me why M-100 is disappear from the software list ? Is base on users Id level ?
06-01-2023 03:21 AM - edited 06-01-2023 03:27 AM
Hi @Chetharjit ,
The latest supported PAN-OS version for M-100 was 8.1 unless you've upgraded to 32GB memory (= 9.1 supported).
These PAN-OS version should still be supported on the M-100 until the end-of-life date (= October 31, 2023).
If you maintained a valid support contract my guess is it should be supported on M-100 until the respective hardware end-of-life date.
As @DixonR mentioned, best to confirm with support as to why the OS is no longer available to you.
Kind regards,
-Kim.
06-01-2023 03:21 AM - edited 06-01-2023 03:27 AM
Hi @Chetharjit ,
The latest supported PAN-OS version for M-100 was 8.1 unless you've upgraded to 32GB memory (= 9.1 supported).
These PAN-OS version should still be supported on the M-100 until the end-of-life date (= October 31, 2023).
If you maintained a valid support contract my guess is it should be supported on M-100 until the respective hardware end-of-life date.
As @DixonR mentioned, best to confirm with support as to why the OS is no longer available to you.
Kind regards,
-Kim.
06-03-2023 09:29 AM
Hi @kiwi , Thank for information .
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