General Topics

Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

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kiwi by Community Team Member
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Welcome to the General Topics Discussions!

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  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by Community Team Member
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Resolved! Authentication Portal logs / troubleshooting

I am having difficulty finding logs and other troubleshooting information for Authentication Portal on PAN-OS 10.2.  There are some resources such as this article but it seems to only be useful for older PAN-OS versions where the feature was still ca

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Resolved! RDP Session Freezes for a few seconds and than continues

Hi all,

We are having an issue with RDP sessions.

We recently moved the traffic from a L3 switch to our Palo NGFW and since then Occasionally, RDP sessions freezes for only a few seconds and than continue regularly. 

We tried app-override to see if i

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AmitKa79 by L2 Linker
  • 5039 Views
  • 7 replies
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sdwan interface down - recently upgraded to 10.1.6

Hi Team,

 

Until yesterday, we were running panos 9.1 and never faced any issues with the sdwan setup.

Within 24h after the upgrade to 10.1.6, all of a sudden the sdwan interfaces went down without an indication of any other issue/error.

No changes have

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Global Protect: insert portal address via registry

With the help of a software deployment tool, we are looking to install the the GP client (v2.1.0) and then follow it up with a bat file to insert the portal address into the registry.  We want this to apply to all users.. (HKEY USERS).. however, the

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rrau by L3 Networker
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  • 3 replies
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Resolved! No PDF Summary Report category on Reports page

Hello, I have a case open on this item with third-party support, but they seem to have no easy answers and I'm happy to let the community take a swing at it.

 

We have a new installation of a PA-460 running 10.2.3 and I cannot see or seemingly genera

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LRCAIT by L2 Linker
  • 5133 Views
  • 5 replies
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sd-wan setup question

set up SD-WAN in PANOS.

 

If you look at the manual, it says to use it in conjunction with the panorama.

 

Is there a way to set it up without linking it with the panorama?

qmso475 by L3 Networker
  • 1474 Views
  • 1 replies
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exiting because missed too many heartbeats

Hi all,

hoping someone may be able to assist with an issue . these logs are shown only in GUI with high but same logs if see from CLI didn't show up.  

 

We are seeing that every 2 hr  our PA device generates  messages 

  • devsrvr: exiting because misse
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Cortex XDR Sign On Issues - Is there an issue?

Cannot login to the Cortex XDR portal. Also cannot log any Support Cases. 

"Unauthorized. Error 4011 when trying to log onto a Cortex XDR tenant.

 

Then trying to get to log support tickets the following: 

Salesforce Single Sign on Error, we can't lo

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Hardware Migration PA-850 to PA-3220

Hi,

Planning for upgrading PA-850 to PA-3220, Just wanted to be sure that if we download the current running config from PA-850 and import it to new PA-3220 device, will that work?
Precision configuration of the PA-850 and managed by a Panorama.

PDelobel by L0 Member
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