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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Welcome to the General Topics Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating:

 

Rules and Best Practices

 

  1. Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussion
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JayGolf by • Community Team Member
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PA-450 License Issue

Hi Team,

Is there any known issues with the License Tab in PA-450 as our new firewall is not showing anything on the license TAB. I have added the devcie in the support portal but to fetch the license i am not able to see anything in the tab. I upgra

...

Process cp-path_monitor received user event hbUpdate

Dear Team,

 

I'm using 9.1.12 PAN-OS

Recent firewall has temporarily switched certain interfaces to 'non-function' with the logs below.

 

masterd_apps.log
Process cp-path_monitor received user event hbUpdate 60 0.0938

 

I would like to know what the

...

Resolved! Admin Case - Selecting Assets - Not Possible

Hello,

I am trying to open an ADMIN type case to change our end user ASC, on behalf of the end user.
At the stage where the tool gives a pop-up to indicate which serials/deviices are involved in the request,

Find Asset Tenant ID/ Serial #*

It is furth

...

palo tool.PNG

HA2 down

Colleagues, greetings.

I got HA pair, a\p. The model of the devices are 3220. Both working on 9.1.0 PAN-OS versions without any problems.

BUT! When I want to upgrade them, for example to 10.0.0, I face problems with HA2 links (HA2 and HA2 backup) bei

...

Resolved! IPv6 Tunnel Endpoint (Tunnelbroker.com)

Hi

I'm trying to "play around" with ipv6. As my ISP doesn't offer IPv6 to my connection I want to use tunnelbroker.com to setup a ipv6 (6 in 4) Tunnel.

I've read that this feature has been dropped since 4.1, is this correct? If so, ayn other chance to

...

u13550 by • L3 Networker
  • 3654 Views
  • 3 replies
  • 0 Likes

Unable to Connect IPSec VPN Tunnel

Need assistance to connect a VPN IPSec Tunnel between PA and Cisco 4300 Series. Everything seems to be configured on both sides, but when I check logs on the PA-CLI, it shows this log:

 

IPsec-SA request for 150.220.213.178 queued since no phase1 fou

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yjimenez by • L0 Member
  • 1798 Views
  • 2 replies
  • 0 Likes

Resolved! Last Version Supported by PA-850

Hi Team,

Please help me with the last version supported by PA-850 model. Your response is highly appreciated.

I dont see the details in the below link.

Hardware End-of-Life-Dates - Palo Alto Networks

Regards,

Sanjay S

Resolved! mgmtsrvr zombie process

Dear Team,

 

I'm using 9.1.12-h3 PAN-OS.

 

When entering the 'show system resources' command, one zombie process is identified as below.

 

In detail, it is confirmed that the 'mgmtsrvr' process is in a zombie state.

I would like to know what caused

...

CHOEKyungJun_0-1668652670473.png

Resolved! Release date of PA-3060

Hello all,

Does anyone know the release date of PA-3060?

I have searched, but I could not find any resources about it.

Thanks,

Resolved! Can I deny/block a mac address

Hello, 

 

I have a PA-440 firewall that has a rogue router that keeps popping up in the DHCP monitor. I was wanting to know if there is a way to block the mac address of this rogue device as it keeps causing issues.

 

Joe

Policy Optimizer Panorama in Management Mode

Can Policy Optmizer be used in Panorama running PanOS 9.0 or 9.1 in Management only mode for firewalls running PanOS8.1 ?

 

I could not find information on how the Policy Optimizer works under the hood. Does it look at the actual traffic logs or do the

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batd2 by • L4 Transporter
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