PANOS 71.2 GLOBAL PROTECT 3.0.2 Gateway Protocol error. Check server certificate

[licenselu]

Hello,

I'm using GP 3.0.2 on a Win7 PC (PAN OS 7.1.2).

I'm getting error 'Gateway x.y.z: Protocol error. Check server certificate.' error message.

I have already reinstalled  the client on my computer. Same error message.

My colleguea, using WIN 10, can connect without any problem.

Using Dual Factor Authentication (Vasco and LDAP). Both authentication are sucessfull in the logs.

What can I do ??

Regards,

HA

[kiwi]

Hi,

You can use the debug tool in GP to get more information.

Also check the following article for more information on troubleshooting GP :

Troubleshooting Global Protect

Hope it helps,

-Kim.