PANOS Release 6.1.3 Required to login twice to get access

[licenselu]

Hello,

I've a cluster of PA500 running 6.1.3.

When I try to login to the system (with the GUI), the login always fails and I'm redirected back to the login page.

After login again, it works fine...

Any idea ?

Regards,

HA

[prb]

Hi license@simac.lu

Did you check authd logs to see if the authentication is successful during the first attempt?

If you seeing nothing unusual, you might want to check if disk-space is almost full.

>show system disk-space

Thank You.

[licenselu]

Hello,

Filesystem            Size  Used Avail Use% Mounted on

/dev/sda3             3.8G  1.6G  2.1G  43% /

/dev/sda5             7.6G  3.5G  3.8G  49% /opt/pancfg

/dev/sda6             3.8G  1.6G  2.0G  45% /opt/panrepo

tmpfs                 459M   69M  390M  16% /dev/shm

/dev/sda8             125G  8.5G  110G   8% /opt/panlogs

So, the issue is not coming from the disk space...

Regards,

HA

[pulukas]

What does the system log show for the first failed login attempt?

[James_Costello]

Is the administrator account utilizing local authentication or an external source (LDAP, RADIUS, Kerberos)?

Do you experience the same issue when connecting via SSH or just the WEBUI?