General Topics

Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

URL filtering issue, choosing to continue onto a blocked site allows all sites that falls into the same category.

We have a continue action set to all our categories for URL filtering but I just noticed when trying out new templates (I modified and translated the "web page blocked" text to swedish), that if I go to a site like "porn.com" I get the option to continue as it should and it works fine but if I, after having clicked continue, go to other sites th...

Virutal Wire Mode (transparent mode?)

I just received a PA-500. This is my first PAN device, so some of the terminology is different from prior units. From what I understand, virtual wire mode is the same as transparent mode. Is this correct? In short, I want to place this device before our current FW (between our ISP and a Cisco ASA device) initially just to monitor/capture dat...

URL resolving to unknown while know on brightcloud

Hi guys,We're facing a weird problem.We currently have the unknown URL category set to alert in order to log all users traffic. We tried to modify that because of some weird traffic categorised as unknown and always visiting russian website.However, this lead us to be impacted by huge amount of calls and our support personnel could not follow. W...

Resolved! arp timeout

HelloAs written on the manual the arp default timeout is 1800 seconds on paloalto firewallsusername@hostname> show arp ethernet1/1maximum of entries supported : 8192default timeout: 1800 secondstotal ARP entries in table : 0total ARP entries shown : 0status: s - static, c - complete, i - incompleteusername@hostname>Is a way to modify the d...

Resolved! This webservice call is only available to Panorama

After upgrading Panorama to 6.1.2, we are receiving the following error "This webservice call is only available to Panorama" when going to Device Deployment, Software. We were planning on remotely deploy 6.1.2 to all of our 200s. We will not be able to do so until this is resolved.Has anyone seen this before?Thanks in advance. Mike

Facing issue in accessing application

Hi Friends, panos hshah hsharma hyadavalli HULK Steven PulukaI am some challenge when i have update the app & Threats. i am not able to accessing application. After Downgrade applications and Threats update its working fine. OS version of Paloalto is 6.0.3 and current App version is 491-2634 and issue faced in version 492-2645.RegardsSatish

Changing accounts

Has anyone in the community had to change companies? I will be leaving my current company this week and will no longer have access to that email. Has anyone been able to change their account or have you had to start new?

E-mail Alerts and Reports Generated from PAN-OS

Hi Friends,I have some confusion for E-mail Alerts and Reports Generated from PAN-OS. i am using mail for SSMTP port 465 or 587. i am not able to find out where i can configure the port. when i am trying to send test email but Unable to Send Email . please suggest.RegardsSatish

how to configure wildfire to block a malicious file?

i used PA3020 and software version 6.0.0, wildfire version is 26818-33137i configured wildfire action to block in antivirus profile and apply to security policy already.but, when i test to download a malicious files. the action is alert and i can download this file. why?i don't know, what is wrong in my configure and i want to know, how to confi...

PDF Footer logo dimensions

The recommended PDF Footer dimensions are 182 x 154 per the GUI but when I put a logo in matching those exact dimensions, it compresses it vertically. Are these recommendations wrong? If so, what are the actual dimensions for the PDF Footer?Thanks.

Zero Access question

Hi,I am new to this website, so I apologize if this is in the wrong location.Can someone clarify for me what the ZeroAccess alert in the Palo Alto is triggering upon? How do I review the signature?Thank you for you assistance.

About response page when uploading and downloading.

Hello,I see repose page with file-blocking when downloading on web-browsing.(http get)But I can not see it when uploading on web-browsing.(http post)I see that each two situation receive http 503 code.But this page does not show me.Why does it happen?Thanks,KC Lee

Resolved! MS Update and SSL Decryption

We are having a problem with MS update and SSL decryption. Currently when a windows machine goes out to get its updates it fails. This appears to be because of the SSL decryption. I tested this by excluding one PC from encryption and it worked just fine. So my question is what are other Administrators doing to allow MS Updates to by-pass encrypt...

Please help me about sslmgr error !!!

I have configure LSVPN that is kind of SSL VPN via GlobalProtect . I have One HeadQuater and fews Branchs connecto to HQ via VPN with GlobalProtect. Both Headquarter and Branch have PaloAlto.Each Branch have two ipsec connections to Headquarter. After configuring , i see that only one connection is active , another connection is inactive. I don...

Resolved! Test Lab equipment

Hi !We're considering buying a new PA NGF for our test LAB,virtual or hardware. Currently we own 5000 seriesWhat will be the most suitable decision? Your advices?Thank you!

Discussions

Discover LIVEcommunity Through Our New Animated Explainer Video!

URL filtering issue, choosing to continue onto a blocked site allows all sites that falls into the same category.

Virutal Wire Mode (transparent mode?)