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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! GlobalProtect User Information

Hi,Is there a way to see Global Protect tunnel statistics in either Panorama or the firewall itself? I'm looking for bytes in, bytes out, packet in, packet out statistics. The statistics are viewable from the client side if you open up the Global Protect agent, but I would like to see them from the Panorama/firewall side if possible.Thank you,...

stevena by • L0 Member
  • 3469 Views
  • 1 replies
  • 0 Likes

Resolved! Cleaning up rules

So, I, like a number of people, converted from Cisco to PAN. We had a consultant in to help with the conversion, and he was assisting with the rule cleanup. However, a) a lot of rules came straight across as it was time-critical, so they are service based, and b) I have trouble wrapping my head around app-based policies. Is there a tool that ...

rivkin by • L1 Bithead
  • 5104 Views
  • 4 replies
  • 0 Likes

Resolved! Restart daemons/services

Is there a way to manually restart daemons and services in the CLI?I have a box with sslvpn configured. The sslvpn suddenly stopped working and the portal page doesn't load. I double checked the config and the traffic logs show the traffic as being allowed and no threat/url logs being matched. I would like to try restarting just the services bef...

SDorsey by • L4 Transporter
  • 20931 Views
  • 8 replies
  • 0 Likes

Error: Certificate failed to load: invalid certificate chain

Hi there,I generated a CSR with PAN-OS 6.1.3 and submitted it to our Microsoft AD CA with subordinate CA template. After uploading the certificate it shows up under the root CA certificate of our domain. But when commiting the changes I get an "Error: Certificate failed to load: invalid certificate chain" error message. What have I done wrong?Th...

cale by • L1 Bithead
  • 13454 Views
  • 4 replies
  • 0 Likes

How to forward traffic (URL) to a syslog server?

The $misc variable can only be used for Threats?How to register the URL in syslog server?CEF Key Name: requestFull Name: requestURLData Type: stringLength: 1024Meaning: URL or filename for threat logs Palo Alto Networks Value Field: $miscfrom PANOS_6_0_CEF_ConfigurationHow to Forward Custom URL Logs to a Syslog Server

UNIVALI by • L0 Member
  • 2859 Views
  • 1 replies
  • 0 Likes

preemption loop detected

Hi,I have two PAN 500 in HA A/P configuration with PAN OS 6.1.3 and virtual wire configured with link detection failure ANY. I tested link failure detection in way to disconnect one side of Vwire and passive device takes over and became active. After some time approx. less then one minute, non-functional device tries to revert connection, became...

Tician by • L3 Networker
  • 5299 Views
  • 1 replies
  • 0 Likes

HA A/A or A/P

Hello All,I have such situation where considering in which mode to put HA PA configuration. As you can see on drawing, customer consider to put PAN in sandwich of VRRP cluster and vLAG virtual switch. VRRP has one virtual IP and MAC, and all destined packets from host went trough both active links. So far I don't know hashing algorithm of switch...

Tician by • L3 Networker
  • 4345 Views
  • 3 replies
  • 0 Likes

Global Protect LDAP Child Domains

Has anyone setup Global Protect with LDAP for Child Domain or have a link to a doc on it?Global Protect works perfect for users in the parent domain. Want authenticate users in the child domain.

ddavis1 by • Not applicable
  • 3523 Views
  • 2 replies
  • 0 Likes

File blocking .doc isnt working

Hi,We have configured a policy for File blocking in order to ask confirmation before download .doc files.doc file: www.apd.cat/ca/media/2165.docThis is the policyWhen i try to download this .doc file, the browser stuck loading but it shows nothing, the reponse page is not showed and no download is done.I attach the FileBlocking logs where you ca...

SOC_CSG by • L4 Transporter
  • 7468 Views
  • 11 replies
  • 0 Likes

NTML authentcation for Captive Portal

Hi All,I am looking for ways to configure Captive portal policy with NTLM authentication.I have read a good number of PDFs from Palo alto but still unable to understand how do i configure it.In short i need to know how do we configure NTLM authentication for captive portal for both Palo alto integreted hardware user agent and software user agent...

ArjunDAS by • Not applicable
  • 4046 Views
  • 3 replies
  • 0 Likes

Resolved! This webservice call is only available to Panorama

Dear folks,A few weeks ago we noticed a strange error message in our Panorama management software. If we navigate to "Panorama \ Device Deployment \ GlobalProtect Client" we receive the following error message:We close the message box but the area stays empty. We can't deploy GP clients through Panorama anymore. The same error message appears if...

oschuler by • L4 Transporter
  • 3435 Views
  • 2 replies
  • 0 Likes

REST XML API- USING ORACLE and Panaorama , Dynamic address object updation failure on Palo-Alto Devices

The Oracle server is making REST-XML API request from a SQL PROCEDURE using the UTL_HTTP package to Panorama server for the belowkey generation for panorama [ Successful ]Dynamic object creation on panorama [ Successful ]FW rule creation on panorama [ Successful ]commit ALL panorama [ Successful ]commit on device group using panorama [...

vishal by • Not applicable
  • 2814 Views
  • 1 replies
  • 0 Likes

site-to-site vpn from Sophos

IKE coming from a Sophos device is incorrectly identified as application ciscovpn instead of application ike.Is this because Sophos uses cisco-ish protocol ? All I see in the logs is udp 500...I'm happy allowing application ike, our other site-to-site vpn's work fine with it.I'm not happy however with allowing ciscovpn, since that would open a b...

dieter_b by • L4 Transporter
  • 3307 Views
  • 3 replies
  • 0 Likes

Ignore usernames that start with sophos?

On our servers we have the User-ID being mapped as companyname.com\sophosCOMPUTERNAMESophos is our AV software which uses that account for getting updates. Is there anyway for me to add any names beginning as sophos to my ignore_user_list.txt?

pmc by • L2 Linker
  • 2198 Views
  • 1 replies
  • 0 Likes
  • 24432 Posts
  • 125 Subscriptions
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