Problem accessing internet when install globalprotect Mac

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Condina
L0 Member

Problem accessing internet when install globalprotect Mac

Hi.

I've updated my macbook to MacOS Big Sur. After that, I had internet issues. So, I uninstalled the globalprotect and the internet returned normally.

Now, I installed globalprotect again and my internet is not working again. This problem occurred when I allow "System software from Palo Alto Networks was blocked from loading" in security and privacy settings.

My globalprotect is 5.1.3-12

 

I use the mac to work and I need this working

BPry
Cyber Elite

@Condina,

Big Sur is supported on GlobalProtect 5.1.7+ and 5.2.4+. You'll want to upgrade your agent to a release that actually supports Big Sur officially.

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