Problems with the support Portal

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Problems with the support Portal

L1 Bithead

Hi Team,

 

I need to open a new case from the portal, however pressing the create case button gives me an error and does not allow me to even verify the cases that I have open.

 

Error Support Portal.JPG

Regards,

3 REPLIES 3

L7 Applicator

We are trying to look into this to see what the problem may be and to see how this can be resolved for everyone.  We may reach out to you for more info about this.

LIVEcommunity team member
Stay Secure,
Joe
Don't forget to Like items if a post is helpful to you!

Hi Joe,

 

My main concern at the moment is that I need to open a support case for one of our government clients and I cannot access this platform.

 

I require of you to collaborate with me on this subject..

 

Regards,
Steven Herrera

I have contacted you directly to help resolve this issue.

 

-joe

LIVEcommunity team member
Stay Secure,
Joe
Don't forget to Like items if a post is helpful to you!
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