I need to open a new case from the portal, however pressing the create case button gives me an error and does not allow me to even verify the cases that I have open.
We are trying to look into this to see what the problem may be and to see how this can be resolved for everyone. We may reach out to you for more info about this.
My main concern at the moment is that I need to open a support case for one of our government clients and I cannot access this platform.
I require of you to collaborate with me on this subject..
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!