Radius/OTP authentication error when using globalprotect

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jdprovine
L4 Transporter

Radius/OTP authentication error when using globalprotect

I authenticated fine on the globalprotect portal but then I get this erro "globalprotect client could not connect to gateway. Please contact you IT administrator" Any ideas 


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jdprovine
L4 Transporter


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jdprovine
L4 Transporter

Could this be caused by an issue with the cert?

OtakarKlier
Cyber Elite

Hello,

It sounds like a potentail misconfig in the gateway settings? The system/traffic logs should have a bit more info as to what might have caused it.

 

Regards,

jdprovine
L4 Transporter

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