For details on cookie usage on our site, read our Privacy Policy
Radius/OTP authentication error when using globalprotect
- LIVEcommunity
- Discussions
- General Topics
- Radius/OTP authentication error when using globalprotect
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Printer Friendly Page
- Mark as New
- Subscribe to RSS Feed
- Permalink
08-20-2018 01:46 PM
I authenticated fine on the globalprotect portal but then I get this erro "globalprotect client could not connect to gateway. Please contact you IT administrator" Any ideas
- Mark as New
- Subscribe to RSS Feed
- Permalink
08-21-2018 07:53 AM
Could this be caused by an issue with the cert?
- Mark as New
- Subscribe to RSS Feed
- Permalink
08-21-2018 12:07 PM
Hello,
It sounds like a potentail misconfig in the gateway settings? The system/traffic logs should have a bit more info as to what might have caused it.
Regards,
- Mark as New
- Subscribe to RSS Feed
- Permalink
06-29-2021 02:25 AM
Hello,
Can you please explain the solution. I tried to create new self-sign certificate but it didn't help.
Show your appreciation!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
- GlobalProtect Android version 13 issue in General Topics
- Adding SAML authentication profile from second AzureAD to existing gateway in GlobalProtect Discussions
- Global Protect not working with MacOS Sonoma in GlobalProtect Discussions
- PAN-221857 Known Issue - Users are unable to log in to the GlobalProtect app using SAML in GlobalProtect Discussions
- PANGP virtual ethernet adapter disables in GlobalProtect Discussions
