Radius/OTP authentication error when using globalprotect

[jdprovine]

I authenticated fine on the globalprotect portal but then I get this erro "globalprotect client could not connect to gateway. Please contact you IT administrator" Any ideas 

[jdprovine]

Could this be caused by an issue with the cert?

[OtakarKlier]

Hello,

It sounds like a potentail misconfig in the gateway settings? The system/traffic logs should have a bit more info as to what might have caused it.

Regards,

[jdprovine · Accepted solution]

@OtakarKlier

Ended up being the cert

[semademirbas]

Hello,

Can you please explain the solution. I tried to create new self-sign certificate but it didn't help.