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07-06-2020 07:04 AM
We have noticed wrong region mappings for ABC 3G public range that is detected on Palo Alto as Armenia country.
Please advise on how to update/fix the mappings dynamically through updates.
Although IP belongs to Iraq on public databases
Content updates are working normally
07-06-2020 07:42 AM
Hi @Mohammed_Yasin ,
Palo Alto gets this information from IANA.
For this specific region RIPE should be used.
Unfortunately you cannot force an update yourself... these are updated through regular content updates.
That said, I don't know how often the IANA information is updated.
Please reach out to support for this.
Cheers,
-Kiwi.
07-06-2020 07:24 AM
Palo Alto Support team can only address this. You'll need to contact them.
Mayur
07-06-2020 07:32 AM
thank you for the update,
before going to them.. what troubleshooting I can do and provide them a report to involve.
07-06-2020 07:42 AM
Hi @Mohammed_Yasin ,
Palo Alto gets this information from IANA.
For this specific region RIPE should be used.
Unfortunately you cannot force an update yourself... these are updated through regular content updates.
That said, I don't know how often the IANA information is updated.
Please reach out to support for this.
Cheers,
-Kiwi.
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