Server management cannot be restarted

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L1 Bithead

Server management cannot be restarted

I cannot login to the web GUI, I receve error "Timed out while getting config lock. Please try again. ". I saw that it has to do with overloaded server managment plane so i tryed to restart it form CLI, ussing the comnad  "debug software restart process management-server". The problem is that i get the same error in CLI "Server error : Timed out while getting config lock. Please try again.". In jobs list I see that ther is a Wildfire job that is active for 2 days and its on 54 percent whole time so i tryed to clear it, but i get the same error. PAN-OS version is 7.1.5 and model is PA-500.

L7 Applicator

Re: Server management cannot be restarted

hi @Lutrija_Srbije

 

I can suggest you try rebooting the firewall to regain access, but for proper troubleshooting you should reach out to support through your support partner

reaper - PANgurus.com
I drink and I know things
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