Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
07-08-2022 12:10 AM
Hello all,
Recently (these two weeks) I have encountered SSO Error when browsing to KB & Support Case pages which I don't have such issue before.
https://knowledgebase.paloaltonetworks.com/
https://supportcases.paloaltonetworks.com/_nc_external/identity/saml/SamlError
Tried with Chrome and Edge, clear the cache which showed the same error.
Login to CSP and Nextwave is working fine.
I can access KB without login in to CSP.
Please help.
Sean
07-14-2022 06:59 PM
Hi Sean,
If you login to CSP and try to access KB and Support Case from there are you able to reach them?
11-01-2022 01:21 PM
I tried accessing from CSP but got the same error.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
