General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

Discussions

best way to add folders to malware whitelist

having read the document "Add a New Malware Security Profile", I am not clear as to best and properly entering a path to a folder properly. this is a paragraph pulled out of the of the webpage. +Add a file or folder.Enter the path and press Enter or click the check mark when done. You can also use a wildcard to match files and folders conta...

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jeperjes by • L1 Bithead
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GlobalProtect SCEP NDES Dynamic Challenge Failure

Hi, I have been attempting to get GlobalProtect configured with SCEP for many days without success. The issue I am facing occurs when I have the SCEP Challenge set to "Dynamic" under "Certificate Management" (on the firewall), which is what I am wanting. But when using the dynamic challenge, the GP clients fail to retrieve a SCEP certificate. ...

cwilson by • L0 Member
  • 10852 Views
  • 3 replies
  • 1 Likes

Resolved! Set permanent IPSec VPN tunnel

Hello guys, would you be so kind and help me with any function, which can set VPN tunnel as a permanent one? Because when tunnel is not using, it goes down and then it will not come up without push on our side. So, maybe there is some function / algorithm which will send over the tunnel small amount of data to keep it alive. I was not able to f...

Global protect welcome page appears multiple time in an hour or so

I have listed two issues with the GP 1. Since I upgrade GP client to 6.0.3 welcome page appears multiple times in an hour or so. Please suggest if any solution 2. Also there is no GP client version yet which can fix the "Sophos AV date capture in HIP check from client machine". As per TAC it will be fix in next version 6.0.4.

sharink by • L1 Bithead
  • 1911 Views
  • 1 replies
  • 0 Likes

Resolved! Possible to have a web page presented for webistes where SSL decryption Doesnt work?

Hi All, We use SSL inspection and sometimes we have to add websites to a custom url category for non inspection so the webpage can become visible. Is there an option to have the user presented with a webpage so IT staff will know that it's ssl inspection that is not allowing the webpage to be viewed? I've looked but couldn't find any. Usually wh...

roma by • L2 Linker
  • 1927 Views
  • 1 replies
  • 0 Likes

EDL error web request failed to complete, error:28

Using EDL provided by https://saasedl.paloaltonetworks.com/ but getting error web request failed to complete, error:28Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.

PS007 by • L2 Linker
  • 2881 Views
  • 1 replies
  • 0 Likes

Resolved! URL Overide SSL Cert

Palo Team, For URL override, do you need to use an SSL Cert signed by an internal CA? Or can I use an SSL from a public authority like Go Daddy? https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClRdCAK

Resolved! suspicious user account and file in my system

Is this BOT or not ? # cat /etc/passwd | grep trapsanalyzer1trapsanalyzer1:x:993:990::/home/trapsanalyzer1:/usr/sbin/nologin # chage -l trapsanalyzer1Last password change : Jul 13, 2020Password expires : neverPassword inactive : ne...

pra838 by • L0 Member
  • 3105 Views
  • 2 replies
  • 0 Likes

Resolved! PA-460

Hi Team, Please share me the EOL and EOS link for all the device models. I dont see the model PA-460 in the below link. https://www.paloaltonetworks.com/services/support/end-of-life-announcements/hardware-end-of-life-dates Regards, Sanjay S

Palo Alto BGP: Conditional Advertising

Dear All,Recently we have been migrating to a non-trivial BGP setup, and I have had to experiment with the conditional advertising BGP feature in Palo Alto. I was familiar with this concept from cisco, but alas I still found the documentation available on this feature to be a bit unclear and lacking. So, I've written a how to with a step - by - ...

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