Support Portal - Not Able to Select the Asset

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Support Portal - Not Able to Select the Asset



I'm Support Portal Page >Support Cases >Get Help in that can't able select the assets   


Find Asset Tenant ID/ Serial 


We can find our device with serial number ; we can't able to select the particular device .

Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.

Community Team Member

Hi @SatheeshAnirudhan ,


It seems that you have backline support so this is expected. 

Please reach out to your ASC (Authorized Support Center) to open a support case or give you visibility over your assets.




LIVEcommunity team member, CISSP
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