System Logs

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Palo Alto Networks Approved
Palo Alto Networks Approved
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Community Expert Verified

System Logs

L1 Bithead



Do we have any list of critical and high severity system logs? Like what are the examples of hardware failures, serious issues etc...


Cyber Elite
Cyber Elite



Here are few examples 


critical - description contains 'License for feature pan-url-filtering will expire on 2021/07/19' 

 ( description contains 'Chassis Master Alarm: Power Supply ' )

( description contains 'License for feature global-protect-gateway will expire on 2021/06/01' )

( description contains 'HA Group 1: Staying in Active state after split-brain recovery (split-brain duration: 24s)' )


high -description contains 'WildFire failed to retrieve verdict.Authentication or Client Certificate failure

description contains 'The system is starting up

 ( description contains 'Dataplane is now up' )

( description contains 'User-ID Agent User-ID Agent-1(vsys1): Error: Failed to connect to details: none'


If you need complete list of the system logs with severity then you might need to contact your SE if it is possible or not?




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thank you @MP18 . I am wondering if we have KB of complete list. we need this on the integration of 3rd party devices.

Cyber Elite
Cyber Elite


I don't believe that such a document actually exists in a space that customers can actually access. Your SE should be able to provide you with the internal document that exists, but I'm honestly not sure if this is considered a protected document so I don't really want to share it. 

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