TPM public key match failed

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TPM public key match failed

L0 Member

I have two PA-400 series devices that failed to renew their device certificates and now I get "TPM public key match failed" when trying to renew their certs.  Any way to fix this on my own?  I see some posts saying PA support had to fix it, but as of now my 3rd party support provider is being unresponsive 😒

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